Guarantee accuracy and maximize completion rate. Let us offload the arduous task of gathering med lists to remove the burden, whether from nursing or pharmacy.
Medication reconciliation is a critical step in improving patient outcomes through their stay at the hospital, and is a vital part of each transition of care to avoid medication errors such as omissions, duplications, dosing errors, or drug interactions.
PipelineRx’s team of experienced pharmacists and pharmacy technicians work with your providers and nurses to alleviate the burden the med rec process may cause, while significantly improving the overall accuracy and increasing the completion percentage. We offer a comprehensive Med Rec solution, but hospitals are able to select only those portions of the process where they may need outside support.
In accordance with state regulations, we offer custom-tailored models to meet each hospital’s individual needs.
Comprehensive admission and discharge MedRec services to boost quality of service.
Reduce costly readmissions through pharmacist-led counseling of patients and caregivers. Post-discharge consultation ensures scripts have been filled and patients are complying with their regimen.
PipelineRx’s clinical team compiles a home medication list, utilizing various resources including electronic prescription fill history, provider medication lists, and historical medication history within the EHR. Once the list is compiled, we connect directly with the patient or primary caregiver to confirm the list’ accuracy. We also add any OTC medications or supplements the patient may be taking. Finally, we confirm whether the patient is taking their medications as prescribed. This creates a complete and accurate medication history.
Once a patient is flagged for discharge, a PipelineRx clinical telepharmacist reviews the discharge medication list. By comparing it to the medications prescribed during their hospitalization, our telepharmacists are able to identify any changes, omissions, or potential interactions. We then work with your hospital’s healthcare team to ensure each patient’s medications are accurate, appropriate, and safe for continued use post-discharge. This process helps prevent medication errors, enhances treatment effectiveness, and ensures a smooth transition from hospital to home or another care setting.
PipelineRx pharmacists remotely counsel patients upon discharge from the hospital. This ensures that patients fully understand their medication regimen to prevent errors and improve adherence. It reinforces key discharge instructions, such as follow-up appointments, activity restrictions, and warning signs of complications, while addressing any concerns or barriers to care. The process empowers patients to take an active role in their recovery, promoting long-term health and reducing the risk of readmissions.
A PipelineRx technician is able to contact patients post-discharge, at an interval of your hospital’s choosing, to see how things are going. Our comprehensive follow-up includes questions like, how are you feeling, have you been able to fill your prescriptions, are you experiencing any side effects? Wherever necessary the technician is able to escalate to a PipelineRx clinical telepharmacist. All information is recorded in your hospital’s EHR, as well as shared back to the patient’s primary care provider.