PipelineRx delivers cognitive medication management services focused on clinical telepharmacy to acute care hospitals. With an over 90% acceptance rate of its clinical recommendations by hospital care providers, clients can be sure that medication safety, patient safety and client satisfaction are PipelineRx’s primary focus.
PipelineRx achieves this industry leading clinical acceptance rate by communicating effectively with the patient’s care providers and by understanding the patient’s entire medical history. For existing hospital clients, PipelineRx has quickly become a trusted and seamless extension of their nursing and pharmacy teams.
PipelineRx Clinical Telepharmacists (CTP) work in an IT secure environment that is fully compliant with HIPAA, ARRA/HITECH, Federal and State regulations. Using PipelineRx’s proprietary technology platform, our CTPs review, enter, verify and prioritize medication orders. PipelineRx CTPs consult on medication therapy options with the patient’s caregivers via phone. All medication orders are carefully reviewed, and no orders are ever rejected. Once verification is provided, the approved medication orders are remotely entered into the hospital client’s pharmacy information system (PIS) including EPIC, Cerner, Siemens, HMM, Allscripts, Paragon, Meditech and others. PipelineRx’s verification process strictly follows our client’s defined and specific policies, procedures, operational workflow and clinical initiatives.
PipelineRx has created an efficient, cost-effective medication management service that enables hospital’s to reduce direct expenses while simultaneously bringing first-shift clinical quality and service excellence to all covered shifts. PipelineRx’s CTPs are state-licensed, hospital-trained, clinically focused telepharmacists who, as part of dedicated teams, support individual hospitals. PipelineRx uses a rigorous selection process to identify pharmacists with the highest clinical skills and experience level. Over 65% of PipelineRx’s CTPs have either a PYG1 or PGY2 advanced residency degree. Our CTPs are members of the PipelineRx staff – not contract employees in a centralized call center responding to a one size fits all order queue. PipelineRx’s average medication order turnaround response time is less than 15 minutes (often much faster) because its CTPs are able to focus solely on executing medication verification services and on communicating with the bedside medical and nursing staff. PipelineRx’s standard medication management service includes all consultation phone calls with clinical, nursing and medical staff, all interventions and recommendations, and all reporting, so hospital clients can predict budgets with certainty and manage their operating costs.